1 First-visit thank-you email
Email Same day A simple welcome and thank-you note after a new client appointment.
First-visit thank-you email
Email Same day
A simple welcome and thank-you note after a new client appointment.
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Subject: So great meeting you today Hi [First Name], thank you again for visiting [Salon Name] today. We loved meeting you and hope you feel great about your appointment. If any questions come up about styling, maintenance, or your next visit, just reply here and we’ll help.
Useful for reinforcing a warm first impression after the visit.
2 Rebooking reminder text
Text message 2-3 days after appointment A short follow-up that gently supports the next appointment.
Rebooking reminder text
Text message 2-3 days after appointment
A short follow-up that gently supports the next appointment.
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Hi [First Name], this is [Salon Name]. Just checking in after your appointment and hoping you’re loving your hair. If you'd like, we can help you book your next visit here: [Booking Link]
Best for keeping the follow-up simple and easy to respond to.
3 Home-care support follow-up
Email 3-4 days after appointment A confidence-building follow-up that helps the client maintain the result.
Home-care support follow-up
Email 3-4 days after appointment
A confidence-building follow-up that helps the client maintain the result.
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Hi [First Name], we wanted to check in and make sure everything still feels great after your visit. If you want help with home care, product recommendations, or planning your next appointment, just reply here and we’ll help.
Good for color or transformation services where at-home care matters more.
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